Data Deletion
How to remove your data from Poster, including anything we've imported from a connected social platform.
Disconnect a single platform
You can revoke a connected platform (Instagram, Facebook, etc.) at any time:
- Sign in to Poster.
- Go to Settings → Integrations.
- Click Disconnect next to the platform you want to remove.
This deletes the stored access token and any analytics rows we've fetched from that platform for your workspace.
Delete an entire workspace
To remove every record tied to a workspace — posts, members, integrations, analytics — go to Settings → Danger zone → Delete workspace. This is irreversible.
Delete your account and all associated data
Email support@poster.app from the address on your account with the subject line "Delete my account". We'll confirm receipt within two business days and complete deletion within thirty days, in line with our Privacy Policy.
Revoking access from the platform side
You can also revoke Poster's access from the connected platform itself. For Meta (Facebook and Instagram), open Facebook Settings → Business Integrations, find Poster, and remove it. The next time our sync job runs, the resulting permission errors will trigger us to drop the stored connection.